frequently asked questions

It is our goal that every arrangement we create resembles the unique designs photographed for our website. We are committed to providing the highest quality floral design and product possible. Our website is updated daily to ensure arrangements that are displayed are available for delivery.

Occasionally, due to market availability and other circumstances, we are required to substitute flowers or containers in our design.

When making a substitution, we make every effort to substitute with a flower that maintains the same color and design style as the arrangement you have ordered. If a major substitution is needed, we will always contact you to confirm that this is OK.

What Does this Mean?

• If an arrangement contains an assortment of Pink and Green assorted flowers and we do not have one of the Green flowers available we will substitute with Green flowers of similar value.

• If the arrangement contains all Pink and Green Tulips, and we don't have the Pink Tulips available, we will contact you and determine the best alternative.

• If an arrangement contains all Long Stem Red roses and a small White accent flower; we might substitute the accent flower with another variety of White accent flower.

• We would not substitute anything for the Red Roses, and would contact you to determine how to proceed.

All of our creations should be unique, and exactly what you want. We are very flexible, so please add any special requests in the "Special Instructions" field during the first step of your order.

Our creations come in many different sizes and shapes.

Three arrangement sizes are typically available for all arrangements.

Petite, Standard & Deluxe.
The Petite and Standard arrangements are usually designed in the same size vase.

The Petite size contains fewer flowers than the Standard, and the style is not as full as the other sizes.

The Standard size is not usually larger than the Petite in height, but has more flowers, which creates a fuller design.

The Deluxe size is typically arranged in an upgraded or larger container with more flower stems than the Standard arrangement size.

This is our Premium design and provides a full arrangement with a lush appearance. This is the size that we typically recommend to customers for any special occasion.

All of our creations should be unique, and exactly what you want. We are very flexible, so please add any special requests in the "Special Instructions" field during the first step of your order.

Two of the top questions Americans ask when purchasing flowers are "How do I take care of them?" and "How long will they last?
From a single bud, to a small bunch to an abundant arrangement, just a little extra care can make a big difference. Most floral arrangements last from 4 to 7 days, depending on the types of flowers used and the type of care they receive. Here's some specific tips to keep your flowers looking beautiful:

For floral arrangements... Keep the vase filled or floral foam soaked with water containing a flower food. If the flower food solution becomes cloudy, replace it entirely. If possible, recut stems by removing one to two inches with a sharp knife. Use warm water when adding water to the vase or refilling it.

Keep flowers in a cool spot (65 to 72 degrees Fahrenheit), away from direct sunlight. Avoid heating or cooling vents, areas directly under ceiling fans, or on top of televisions or radiators. Appliances such as televisions and radiators give off heat, causing the flowers to quickly dehydrate.

For boxed flowers or loose wrapped bunches... If you can't get your flowers into a water and flower food solution right away, keep them in a cool place. Fill a clean, deep vase with water and add the flower food, following the directions on the package.

For all arrangements... Remove any leaves that will be below the waterline. Leaves in the water will promote bacterial growth, causing the flowers to wilt quickly.

Recut stems with a sharp knife. Do this underwater, in warm water. This allows the stems to draw in water instead of air. Then place the flowers in the vase solution you've prepared. When using woody stems and branches (such as forsythia, quince or lilac), cut the stem with sharp pruning shears.

Green and blooming plants are popular gifts for many special occasions. They bring life and sunshine into any home or office. Below are a few helpful tips to care for some of the more popular plants.

African Violets are lovely small plants, which may bloom at anytime. They prefer bright indirect sunlight and grow well under fluorescent light. Cut off the flowers after they die and provide good ventilation. Keep the soil evenly moist at all times and feed monthly spring through fall with a nitrogen-free fertilizer.

Areca Palms grow well indoors, in bright indirect sunlight and may be placed outdoors for the summer in an area of filtered light. Ensure that the plant has good drainage and keep it away from drafts. Never let the plant sit in water. Mist the fronds occasionally with warm water and feed monthly.

Azalea plants produce beautiful blooms February through May. They require specific care, such as good rich potting soil and full sunlight. Azaleas should be fed every two weeks during the growing season. Remove all dead flowers and keep the soil on the wet side.

The Boston Fern is the ideal hanging basket plant. It requires a little extra care in that it likes good, rich potting soil and should be misted frequently with warm water. Boston ferns grow well in bright indirect sunlight. Keep the soil barely moist and feed weekly.

Bromeliads are beautiful, exotic plants requiring some extra care and attention. Bromeliads grow best indoors in bright indirect sunlight. Use good rich potting soil, keep the soil evenly moist and feed about every eight months. Bromeliads bloom April through June.

Croton plants require full sunlight and should be pinched back occasionally for good shape. Croton plants are poisonous and should not be kept around children. Keep the soil barely moist and feed every two weeks when young. Fertilize weekly after maturity.

Cyclamen have beautiful dark green foliage with unique "upside down" blooms that flower December through May. Cyclamen are dormant for the summer and should be repotted in late summer and kept cool. Stop watering in late spring and resume watering in late summer. Feed every two weeks while in growth. Bright indirect sunlight and evenly moist soil is best. Cyclamen are poisonous and should not be kept around children.

Diffenbachias are easy care plants with large leaves, making it an effective remover of indoor air pollutants. Diffenbachias are poisonous if ingested. Do not keep around children. Place this plant in bright indirect sunlight and let its soil become moderately dry between waterings.

Dracaena plants are easy to grow indoors in bright indirect sunlight. Good general purpose potting soil is fine and should be kept evenly moist. Leaf tips may turn brown if the plant is under-watered. Feed every two weeks.

Gardenias are wonderfully fragrant blooming plants, but generally require a little extra care and attention. Gardenias grow best inside the house with bright indirect sunlight. The plant requires good rich potting soil, kept evenly moist at all times. Mist the plant frequently with warm water, feed every two weeks and prune in early spring. Gardenias flower June through August.

Gerbera plants produce beautiful blooms July through September and are very easy to grow. They prefer full sunlight. Be careful the crown of the plant is above the soil and provide good drainage. Allow the soil to become moderately dry between waterings and feed every two weeks during growth periods.

Hydrangeas are gorgeous blooming shrubs with showy color June through December. They require full sunlight and good, rich potting soil kept evenly moist. Prune the plant way back in early spring and feed every two weeks during growth with fertilizer suitable for acid loving plants.

Ivy plants are easy care leafy green plants perfect for hanging baskets. Ivy grows well in bright indirect sunlight. Keep the soil evenly moist, mist occasionally with warm water and feed every two weeks during growth periods.

Kalanchoe are succulents and bloom January through July. Kalanchoe grow best indoors in full sunlight. Use good general purpose potting soil with a little added sand. Avoid getting water on the leaves, be careful not to over-water and feed only twice a year, once in April and once in July.

Norfolk Island Pines require a little extra care and attention. Bright indirect sunlight is best and over-watering must be avoided. Turn the plant occasionally to keep it symmetrical. If possible put the pine outside during the summer in bright light. Feed every two weeks and do not fertilize in the winter.

Orchids are exquisite blooming plants, requiring just a little extra care. Orchids grow well in bright indirect sunlight and may produce flowers at anytime. Avoid cold drafts. Most orchids have sphagnum moss potting mix and should be kept evenly moist. Be careful not to over-water. Feed every two weeks during the spring and summer with orchid fertilizer.

Peace Lilies are beautiful large-leafed plants, which produce white blooms April through October. They require full sunlight and should be placed away from drafts. When watering, drench the soil and allow it to become moderately dry between waterings. Feed every two weeks during the summer months only.

Philodendrons are easy care plants, which grow best indoors in bright indirect sunlight. This plant is a climber if given proper support. Philodendrons are poisonous if ingested. Do not keep around children. Keep this plant's soil barely moist and feed it every two weeks when in growth.

Pothos are easy care climbing green plants. Pothos do well indoors in bright indirect sunlight, but will grow in rooms with less light as well. Keep this plant's soil evenly moist and supply good drainage. Pothos is a good climber, if given proper support. Otherwise, pinch back to maintain its shape. Fertilize every two weeks.

Schefflera are beautiful, easy care leafy green plants. They grow well indoors in full sunlight. When watering, drench the soil and allow it to become moderately dry between waterings. Feed monthly spring through summer.

Unlock the mystery of flowers and send an extra special message! Many popular flowers have a unique meaning, below we've listed several. Now you can create a gift with even more meaning.

Amaryllis - Pastoral poetry.
Aster - Daintiness & love. Fidelity.
Azalea - Take care of yourself for me. Fragile passion.
Bells of Ireland - Good luck.
Bittersweet - Truth.
Cactus - Endurance.
Camellia - Admiration. Perfection.
Carnation (general) - Fascination. Love. Distinction.
Carnation (red) - Deep love & affection.
Carnation (pink) - I'll never forget you. A mother's undying love.
Carnation (purple) - Capriciousness.
Carnation (green) - Happy St. Patrick's Day!
Carnation (white) - Sweet & lovely. Innocence. Pure love. Good luck.
Cattail - Peace. Prosperity.
Chrysanthemum - Cheerfulness & rest. You're a wonderful friend.
Chrysanthemum (red) - Love. Good luck & best wishes.
Chrysanthemum (white) - Truth.
Chrysanthemum (yellow) - Slighted love.
Daffodil - Regard. You're the only one.
Daisy - Innocence. Purity. Gentleness. Loyal love.
Delphinium - Open heart. Ardent attachment.
Gardenia - You're lovely. Secret love.
Gladiolus - Remembrance. Sincerity.
Heather - Admiration. Solitude.
Hyacinth (purple) - I'm sorry. Please forgive me.
Hyacinth (pink) - Play.
Hyacinth (white) - Loveliness. I'll pray for you.
Hydrangea - Thank you for understanding.
Iris - Faith. Hope. Wisdom & valor. My compliments.
Ivy - Wedded love. Fidelity. Affection.
Larkspur - Lightness & swiftness.
Lily (general) - Purity of the heart.
Lily (calla) - Beauty.
Lily (tiger) - Wealth.
Lily (white) - Innocence & purity. Sweetness. Majesty.
Lily (yellow) - Gratitude & gaiety.
Lily of the Valley - Sweetness. Return to happiness. Humility.
Magnolia - Nobility.
Mistletoe - Kiss me. Affection. To surmount difficulties.
Orchid - Love. Beauty. Refinement. Wisdom.
Orchid (cattleya) - Mature charm.
Peony - Happy marriage.
Petunia - Your presence soothes me.
Poppy - Eternal sleep. Imagination.
Primrose - I can't live without you.
Roses - See Below.
Snapdragon - Gracious. Fascinating. Protection from evil.
Stock - Bonds of affection. Promptness.
Stephanotis - Happiness in marriage. Desire to travel.
Sunflower - Power. Warmth. Nourishment.
Tulip (general) - Gift from a perfect lover. Love.
Tulip (red) - Irresistible love. Believe me. Declaration of love.
Tulip (yellow) - Hopeless love.
Violet - Faithfulness. Modesty.
Zinnia (mixed) - Thinking of an absent friend.

Roses and their meanings.

Black Roses signify Death
Coral Rose conveys desire
Lavender Roses symbolize love at first sight and enhancement
Orange Roses indicate enthusiasm, desire and fascination
Pink (Deep) says Thank You
Pink (Light) Rose conveys admiration, gentleness, grace, gladness, joy and sweetness
Pink Rose carry the message of happiness, gracefulness and gentleness
Red Roses symbolize sincere Love, Respect, Courage & Passion
Red (Dark) Rose reveals unconscious beauty
Red (Single) means "I Love You"
Red & White Roses together signify unity
Single Rose in any color expresses simplicity and gratitude
White Roses express Purity/heavenly, secrecy, silence, innocence and charm
White (Bridal) Rose symbolizes a happy love
Yellow Roses indicate joy, gladness, friendship and "I Care"
Yellow Rose with Red Tip indicates friendship falling in Love